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Privacy Policy

Last updated: March 2026

Information We Collect

When you purchase from Universal Transmissions, we collect your name, email address, shipping address, and payment information through our secure payment processor, Stripe. We do not store your full credit card details on our servers. When you subscribe to our newsletter, we collect your email address through Brevo (Sendinblue). You may unsubscribe at any time. When you contact us via the Connect form, we collect your name, email address, and message content.

How We Use Your Information

We use your information to: • Process and fulfill your orders (physical and digital products) • Send order confirmations and delivery updates • Send occasional newsletter dispatches if you have subscribed • Respond to your inquiries • Improve our products and services

Payment Processing

All payment processing is handled securely by Stripe. Your credit card information is never stored on Universal Transmissions servers. Stripe uses industry-standard encryption and is PCI-DSS compliant. For physical products, shipping addresses are shared with postal and courier services to enable delivery.

Newsletter

If you subscribe to "Join the Signal," your email address is stored in Brevo and used to send occasional dispatches. We never sell or share your email with third parties for marketing purposes. You can unsubscribe at any time by contacting us or using the unsubscribe link in any email.

Data Retention

Order records are retained as required by financial record-keeping laws. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are kept until the inquiry is resolved.

Cookies

Universal Transmissions uses minimal cookies necessary for site functionality, including authentication and security. We do not use advertising or tracking cookies.

Third-Party Services

We use the following third-party services: • Stripe — payment processing • PayPal — alternative payment processing • Brevo — newsletter delivery • Pinterest — embedded content • Vercel — hosting and infrastructure Each of these services has its own privacy policy governing how they handle your data.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. For GDPR (European Economic Area) users, you have the additional right to restrict processing and to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at the address below.

Data Security

We use HTTPS encryption across all pages. Payment data is handled exclusively by Stripe, which maintains PCI-DSS Level 1 certification. Any personal data stored in our databases is protected by access controls and encryption at rest where available.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via the newsletter if applicable.

Contact

For any privacy-related questions or to exercise your data rights, contact us via the Connect form at universal-transmissions.com/connect, or email: universaltransmissions@gmail.com